Identity Protection

If you have a question about fraud or think you are a victim of identity theft, please contact us so we can assist you. Nusenda members also have complimentary access to PRIVSY Resolve Unlimited Fraud Resolution Services by calling 844-4-PRIVSY. Services include case file creation, victim statements, fraud affidavits, and more, for any type of identity theft.

Additional Identity Protection Available

Additional products and services are available at a 25% discount if you have a Nusenda checking account. Before ordering supplemental products, call 505-889-7755 (800-347-2838 outside the Albuquerque area) and request your discount code word. Then place your order by visiting the Identity Fraud, Inc. “Privsy” website or calling 844-4-PRIVSY (844-477-4879), Monday through Friday 9 a.m. to 6 p.m. MT


You can optimize your identity protection by adding these services:

  • Privsy Core: Includes $1M of identity insurance for certain legal fees, lost wages and expenses, Privsy VPNs, Identity & Dark Web Monitoring, Keystroke Encryption Software, Privsy Resolve Unlimited fraud resolution services, and more.
  • Privsy Gold: Provides SSN Monitoring, ID Risk Score and Monitoring, Device Data Recovery and Data Breach Monitoring. It also includes all of the benefits provided in the above Privsy Core plan.
  • Privsy Platinum™: Provides the most robust protection for more complete monitoring of your credit and non-credit related personal identity information. The Privsy Platinum plan includes the above items in Gold and adds Triple Bureau Credit Monitoring (Experian, Equifax, and TransUnion), your Credit Report and Score Tracking, Change of Address Monitoring and finally, Privsy Tech Services for common home tech related assistance. 

The above plans are available on an individual or family plan basis and either a monthly (3-month minimum) or annual basis. Enrollment is simple and activation of certain monitoring tools is required. All products are subject to specific terms, conditions, and limitations per the Privsy member agreement.

Report Fraud, Identity Theft, or Other Account Security Concerns

If you think your personal financial information has been compromised, contact us immediately at 505-889-7755 (or 800-347-2838 outside the Albuquerque area) or visit any branch location.