Security Alerts

• Fraudulent Calls

  We have received reports of fraudulent phone calls to random phone numbers, claiming to be from Nusenda Credit Union and seeking card account information. They are not associated with Nusenda Credit Union.
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• Fraudulent Calls and Texts

  We have received reports of fraudulent texts and phone calls to random phone numbers, claiming to be from Nusenda Credit Union and seeking card account information. They are not associated with Nusenda Credit Union.
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• Some Members' Debit Cards May Be at Risk for Fraudulent Activity

  Early Sunday morning, December 24, 2023, our card fraud protection partner alerted us to fraud attempts on some members’ debit cards.
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• Tips to help keep your personal and financial information safe

  October 4, 2022 Nusenda Credit Union, along with financial institutions nationwide, is seeing an increase in fraudulent phone calls, texts, and other types of cyberattacks. It’s an unfortunate reality that financial scams are growing in numbers, participants, and creativity as time goes on.
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• Protect yourself against payment transfer fraud and scams

  September 1, 2022 Recently, we have seen an increase in fraud nationwide. Many of these financial scams are sophisticated, and we want you to be prepared. Here are some scams to be aware of and ways to protect yourself from loss:
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• Fraudulent Calls and Texts

  August 10, 2022 We have received reports of New Mexican’s receiving fraudulent phone calls claiming to be Nusenda Credit Union, from a phone number manipulated to look like Nusenda.
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• University of New Mexico Health (UNM Health) Data Breach

  University of New Mexico Health (UNM Health) recently announced that more than 637,000 patients may have had some of their personal information compromised.
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• Phishing Emails Regarding Account Security

  We have received reports of fraudulent emails being sent to random email addresses and claiming to be from Nusenda Credit Union.
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• U.S. Secret Service Announces "Massive Fraud" Against State Unemployment Insurance Programs

  Recently, the U.S. Secret Service circulated an information alert to its field offices describing a Nigerian crime ring committing large-scale fraud against multiple state unemployment insurance offices.
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• Social Engineering and Account Safety

  Scammers always try to stay one step ahead of security measures when it comes to accessing your personal information. Actions that seem to be ordinary — like talking about a purchase on social media, or announcing a long-awaiting vacation — are now being used by fraudsters to gather your personal information and compromise your accounts.
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